If your cable only works at a certain angle, charging keeps connecting and disconnecting, or the phone doesn't charge at all, the charging port is the usual suspect. Sometimes it's just packed lint; sometimes the port itself is worn or damaged. Either way, Cell n PC in Wylie can find the cause and fix it, often the same day.
Charging problems we fix
- Cable feels loose or falls out
- Charging only works at an angle
- ‘Accessory not supported’ or moisture-detected warnings
- Very slow charging, or no charging at all
- Computer doesn’t recognize the phone over USB
- Laptop DC jack or USB-C charging port damage
Port cleaning vs. port replacement
We start by inspecting and carefully cleaning the port. Pocket lint compacted at the back of the port is a very common cause, and a professional cleaning is quick. If the pins are bent, corroded or broken, we replace the charging port or charging flex. We also test your battery, since a worn battery can look like a charging problem.
Devices we repair
- iPhone – Lightning and USB-C models
- Samsung Galaxy, Google Pixel, Motorola and OnePlus (USB-C)
- iPad and Android tablets
- MacBook and Windows laptops
- Game controllers and consoles – see game console repair
Frequently asked questions
Is it the charger or the phone?
Try a different cable and power adapter first. If the problem stays, it's likely the port or battery – we can test both.
How long does a charging port repair take?
A port cleaning takes minutes. A port replacement on most phones is done the same day when the part is in stock.
Do you fix laptop charging ports?
Yes, including USB-C charging ports and DC power jacks on Windows laptops and MacBooks.
Related services
Visit Cell n PC in Wylie
Cell n PC
620 N State Highway 78, Unit 607
Wylie, TX 75098
Phone: 214-440-2702
Hours: Mon–Sat 10am–8pm · Sun 11am–8pm
Walk-ins welcome · Diagnostic fee applied towards repair
Serving: Wylie · Sachse · Murphy · Parker · Lavon · St. Paul · Garland · Rowlett · Plano · Richardson · Rockwall
